Eddie AI is free to import and prompt—experience its magic as it cuts your footage together swiftly.
The Cost
New users can try Eddie, including exporting (for free).
You can export an unlimited number of times from the same project.
For more exports, buy credit or subscribe.
Prices are on the home page.
More details on the differences per plan are here.
What is a Credit?
There's no cost/credit used when you start a project, import media, or prompt.
Credit is only deducted when you export from a project.
Each time you export from a unique project, it counts as 1 credit. You can export an unlimited number of times from a project and it will only count as 1 credit. If you notice that your credits are not appearing, simply restart the app to refresh your balance. This usually resolves most visibility issues.
Examples:
if you export from 5 different projects, 5 credits will be deducted
if you export 10 times from the same one project, 1 credit will be deducted
Subscribe vs Buy Credits
Subscribing has a bunch of benefits (see details here).
You receive credits with the subscription and this allows for exporting from projects
Unused credit rollover to the next month and for up to three months.
If you subscribe to the annual plan, you receive all the credit upfront and unused credit also rollover to the next year.
If you use up all your credit, you can still purchase more credit and your plan provides for a discount on credit.
If you cancel your subscription, your credits will expire at the end of the term.
Larger project sizes. For example: if you're on Pay As You Go, the b-roll logging project can be up to 25 files. If you are on a Pro subscription, a b-roll logging project size is up to 400 files. Different modes have different project size maximums.
Buy Credit:
If you are project to project or just prefer to not have a monthly/annual commitment, you may prefer to just purchase credit and use them as and when you need.
Any questions? Message us.
Subscription Expiration and Renewal Policies
Certain Eddie subscriptions, such as the 1,000 Docs Complimentary Plan, require timely renewals to maintain Pro-level benefits. If not renewed, these plans will automatically revert to a free version, affecting available features and credits.
How to Subscribe in Eddie Desktop:
Click the "Credits" button the toolbar
Then click Upgrade and follow the directions
How to Subscribe on Eddie Web
Or you can see it in Eddie when you login.
Open the side bar:
Click the Upgrade button:
Pause your subscription
You can pause your subscription for up to 3 months. During this pause you will not be charged and your credits will be held for until you resume your subscription. For example: if you have 10 credits before you pause, your account will have 10 credits when you resume your subscription. You can not use the 10 credits during the paused period.
To pause your account:
Expand the left-hand project list panel.
Go to near the footer and click "Manage Account" like this:
Click "Pause Subscription" (see image below) and follow the screens:
Cancel/Unsubscribe anytime
Once you've subscribed, you can cancel anytime.
Cancel prior to the renewal date so you are not charged for the next billing period.
To unsubscribe, click "Manage Account". This option is in the left hand panel that lists all your projects. Click Manage Account and choose "Unsubscribe".
Refunds
You can cancel your subscription anytime prior to the next renewal date and you will not be billed any further. We do not offer refunds.
Please test Eddie prior to subscribing to make sure you're happy with the edits and workflow. You can test Eddie with the free credit that all new users are provided on sign up.