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VPN/Firewalls can cause import fails

If you are on a work computer where there is a VPN/Firewall blocking importing to Eddie, your projects will fail

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Written by Support
Updated over a week ago

If you are on a work computer where there is a VPN/Firewall blocking importing to Eddie, your projects will fail.

Whitelist Eddie or turn off the firewall to allow Eddie to process/analyze your media to start editing with it.

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