If you are having playback issues in the video player in Eddie, you can toggle to using proxies as the playback method.
Here's how to change the media playback setting.
Hover over the video player.
Click the gear icon at the bottom right
Then choose "Proxies".
If you're having trouble with "Proxies" (or proxies haven't been created yet), choose "Originals"
Contact support if you are still having issues.
