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Video playback isn't working
Video playback isn't working

If you have a browser extension that stops 'autoplay' of videos, this may be causing the issues of playback on Eddie

Alzhan Yessirgepov avatar
Written by Alzhan Yessirgepov
Updated over a month ago

If you have a browser extension that prevents 'auto-play' of videos, this could be the reason you are having video playback issues in Eddie.

Solutions:

  • whitelist or allow autoplay on heyeddie.ai in that browser extension

  • disable the browser extension

If you're still having an issue, contact us.

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